1. The insurance only covers the insured value of the cargo and not the declared value, excluding the freight value.
  2. Box Express will be responsible for the payment of the insurance in case of total loss for an insured value, with a maximum of USD $500.
  3. The insurance does not cover damage or partial loss, it only covers total non-delivery.
  4. Claims can only be filed within 3 business days of receipt of shipment.