Archives: Frequent questions

Dear customer, you can pay for readjustments through the ZELLE TRANSFER application without any additional charge. 

Once the payment is made, send the receipt as an attachment to the email indicating the guide to which it corresponds: contabilidadmiami@boxexpress.com ó contabilidadnorte@boxexpress.com

Let's chat through WhatsApp: +57 318 660 9888

• Free space and completely unlimited in United Estates
• Ultra Fast Service with deliveries ranging from 24 to 48 hours
• Safe and reliableOur experience of 35 years justify our excelent reputation
• Save having the best market rate

1. No more than six (6) units of the same item may be sent, regardless of color, size or reference.
2. The maximun value of shipment can't be exced $2000 USD
3. The maximun weight be exced 110 lb or 50 Kg
4. The sumatory of all sizes can't be exced 118’’ or 3 m . One of their side size can't exced 59’’ or 1.50 m.
5. Publications that violate morality and/or good customs, narcotics, unauthorized drugs or merchandise whose importation is prohibited are not included.
6. Goods on which there are legal or administrative restrictions for their importation are prohibited.

Dangerous, flammable, corrosive, aerosol, radioactive cargo, weapons of any kind, clothing or items for official or military use, pornographic videos or literature, food, live or dead animals, security items, organic waste, hospital waste, liquor and others that includes the airport, police and/or customs authority.

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