Archives: Legal aspects

Our coverage for postal traffic exports extends to more than 20 countries worldwide, through a strategic partner.

Our coverage includes the main capitals and municipalities of the Colombian departments.

After the customer has been notified of the readjustment and in order to finalize the import procedure of your shipment according to the Colombian Customs Statute (decree 2685 of 1999) for VAT and Duties, the value must be paid within the same month that gave rise to the readjustment. After the expiration of the first date, you will have 30 additional days to legalize your shipment by paying an additional 15% for the redemption of the merchandise, in addition to the storage expenses that have been caused (article 231 decree 2685 of 1999). Once the terms established in the Law have elapsed without the merchandise having been legalized, it will be processed as abandoned and the National Tax and Customs Directorate will be able to dispose of it as property of the Nation.

According to article 128 of Decree 2685/99, it shall give rise to a readjustment of its value when the customs inspector considers that the declared value is lower than the actual value of the merchandise. Within five (5) days following the practice of such diligence, the client may present the documents that prove that the declared value is in accordance with the valuation rules or correct the Declaration in the manner provided in the Inspection Act. If he/she does not agree, he/she may file a Right of Petition, in which he/she must submit the following documents:

1. Photocopy of the recipient's identity card.
2. Copy of the invoice for the item.
3. Receipt of payment

Important: The right of petition will not proceed if it does not comply with the requirements demanded for the modality of Postal Traffic or Urgent Shipments.

1. Consignación en Banco de Occidente (Colombia) 
2. Botón PSE (Colombia) 
3. Punto Vía Baloto (Colombia)
4. Paypal
5. Zelle Transfer
6. Blackstone

The importation of goods subject to shipments or urgent deliveries whose value does not exceed USD $200, will not cause the VAT sales tax, it will only pay Tariff. In case of exceeding USD $200, the total amount of VAT and Duties on the CIF value must be paid in full.

All the contents of your shipment without exception must be declared, you can not omit information as it would be grounds for seizure or seizure of your cargo by the DIAN Article 232 Decree 2685 of 1999.s.

1. The shipment of TV and/or Monitors is under the responsibility and written authorization of the customer, Box Express and its insurance company are not responsible for any physical damage that may occur during international transport.
2. Package consolidation must comply with the weight, quantity, declared value and measurement restrictions authorized for Courier shipments.

1. Cargas peligrosas, inflamables, corrosivas, aerosoles, radioactivas, armas de cualquier clase, vestimenta o artículos de uso oficial o militar, vídeos o literatura pornográfica, medicinas, alimentos, animales vivos o muertos, artículos de seguridad, Desechos orgánicos, hospitalarios, licores y otros que contemple la autoridad aeroportuaria, policial y/o aduanera.
2. Jewelry, fine stones, precious metals, coins, securities, credit/debit cards, cash, articles considered historical or cultural heritage, antiques, works of art, artistic objects.
3. Hallucinogens or any other type of prohibited substances.

1. No está permitido enviar más de seis (6) unidades de un mismo artículo, indiferente de su color, talla o referencia. 
2. El valor declarado de su envío no puede exceder los USD $2.000.
3. El peso no puede superar las 110 Libras o 50 Kilogramos. Pregunte a su agente. 
4. La sumatoria de todas las medidas no pueden exceder las 118″ o 3 metros, o que uno de sus lados supere las 59″ o 1.50 metros.
5. Que no incluya publicaciones que atenten contra la moral y/o buenas costumbres, narcóticos, drogas no autorizadas o mercancía cuya importación este prohibida.Que no incluya mercancías sobre las cuales existan restricciones legales o administrativas para su importación. 

BOXEXPRESS COURIER S.A.S., En cumplimiento de lo dispuesto por la Ley 1581 de 2012, que regula la recolección y tratamiento de los datos de carácter personal y establece las garantías legales que deben cumplir todas las personas en Colombia para el debido tratamiento de dicha información, expide las siguientes Políticas y procedimientos que desarrollan la seguridad de la información para el tratamiento de datos personales dentro de la organización.

Haz click para Descargar PDF de nuestra Política de tratamiento de datos personales.